This help center supports the Legacy platform Dudamobile. As of April 1st, 2019 new sites cannot be created, existing sites will remain live with the same functionality and editor access.

Email support and phone support (for Duda customers on Team plans and above) will be available until September 30th, 2019. Self service customer support will remain.

It’s a Great Time to Go Responsive! - Responsive design is the best way to create engaging online experiences on today’s web. With that in mind, we encourage you to take this as an opportunity to replace your old desktop-only websites and their mobile friendly counterparts with new responsive sites that will work seamlessly across desktop, tablet and mobile.

Edit Pages Overview


The Pages section gives you easy access to change and modify your mobile website's content.  Quickly adjust page settings, add new pages, edit page elements, or add new features to a page.

Select page

Select a page from the list on the left side of the screen.  Click the eye icon to hide a page from the navigation menu.  Drag and drop items to change the page order.  Drag an item to the right to make it a child page.  Click the Add Page button to create a new page.

Hide page

You can remove a page from the navigation menu, without deleting the page, by clicking the eye icon to the right of the page.

Page Info

Select an icon for the page from the dropdown.  Click the chain icon to edit the page link.  Use the text box to edit the Page Title.  Click SEO & Page Settings to adjust more detailed settings for this page.

Add Content

Add new features by dragging them directly onto the mobile website.  Sort features by clicking on one of the filters, Popular, Business, Design, or Social.

Inline Editor

The Inline Editor shows a live preview of your mobile website as you edit and make changes.  Move page elements by dragging and dropping them on the page.  Click on an element for options to edit, expand the selection, copy, or delete the element.


Troubleshooting and FAQ's

Issues with gateway time-outs


  • You're seeing a Gateway time-out error
  • You're seeing a 403 forbidden error
  • You're seeing a Not authorized to access error
  • You're seeing a "too many redirects" issue

...then that means the server your desktop site's on is blocking one of our bots from pulling data from the desktop site.

To fix this issue, we recommend asking your website administrator to whitelist our bot's user-agent. This is the user-agent our bot uses:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20100722 Firefox/3.6.8

That should prevent this problem.

Alternative solutions

If your administrator is unable to allow our bots to access the content of your site, there are two further courses of action we can recommend:


  • Upgrade your site to our responsive website builder
    Our responsive website builder is a stand alone platform that doesn't rely on a separate website instance to function. You can upgrade your site to a responsive one and enjoy several other new features as well.
  • Turn off auto sync
    You can do this in your mobile site editor by pressing gear icon -> site settings -> auto-sync OFF. This can sometimes allow the site to load, though it will never again sync with the desktop site and may be subject to other future irregularities based on this behavior.
  • Build a site from scratch
    You can recreate the site from one of our site from scratch templates. Making a site from one of these templates means it has nothing to sync to, and so is not subject to this error.


Too many redirects error

While this might be an issue related to server security, it may also be exactly what it sounds like - There are too many redirects on your desktop site which is causing our bot to return this error.

Please contact your webmaster to inspect the site and locate any redirects that might be causing this issue.




Please Log in as a Pro

Priority Phone Support is available exclusively to Pros. Log in to your Pro account now to see our international support numbers.

Log In
Not a Pro? Purchase a Pro plan!