This help center supports the Legacy platform Dudamobile. As of April 1st, 2019 new sites cannot be created, existing sites will remain live with the same functionality and editor access.

Email support and phone support (for Duda customers on Team plans and above) will be available until September 30th, 2019. Self service customer support will remain.

It’s a Great Time to Go Responsive! - Responsive design is the best way to create engaging online experiences on today’s web. With that in mind, we encourage you to take this as an opportunity to replace your old desktop-only websites and their mobile friendly counterparts with new responsive sites that will work seamlessly across desktop, tablet and mobile.

Syncing flow

Issue

1. Content not saving in the editor

2. Live site not looking like mobile site

3. Duplicate content on your site

4. Elements in our editor not working

5. Content in live site not showing in editor

6. Being unable to modify or delete content

Solution

To fix this issue, follow our syncing flow. This syncs the site manually so that it syncs with the live version of the site. It won't necessarily pull in new content or mess up the layout of the site, but it will make it so that what is showing in the editor is also showing in the live site.

Syncing flow

1. Navigate to the page where you need to sync

2. Click "SEO & Page Settings"

3. Click "Sync"

4. Click "Done"

5. Make your changes (such as removing content)

6. Sync one last time

7. Publish

Option #2 - Turn off auto sync

If even using the syncing flow did not fix this issue, try turning off auto sync and follow the syncing flow once again.

1. Navigate to the page where you need to turn off sync

2. Click "SEO & Page Settings"

3. Uncheck the box labelled "Always sync with desktop site"

4. Hit "Sync" one last time

5. Click "Done"

6. Publish your page to see the changes

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