This help center supports the Legacy platform Dudamobile. As of April 1st, 2019 new sites cannot be created, existing sites will remain live with the same functionality and editor access.

Email support and phone support (for Duda customers on Team plans and above) will be available until September 30th, 2019. Self service customer support will remain.

It’s a Great Time to Go Responsive! - Responsive design is the best way to create engaging online experiences on today’s web. With that in mind, we encourage you to take this as an opportunity to replace your old desktop-only websites and their mobile friendly counterparts with new responsive sites that will work seamlessly across desktop, tablet and mobile.

I paid for premium; why does my URL still show dudamobile

Overview

When you upgrade your site to Premium, one of the features you purchase is the ability to customize your site's URL. DudaMobile doesn't have access to your domain host, however, so we can't set this up without your help.

How to set up and activate your custom URL

  1. Set up a CNAME record (that's a Canonical Name record, a signpost which points visitors to your mobile URL to our servers). We have a brief guide on doing this here.
  2. Change your redirect script to match. Here's the generic redirect script:
       
    <script src="
    http://static.duda.co/DM_redirect.js"type="text/javascript"></script>​

    <script type="text/javascript">
    DM_redirect("
    http://m.example.com");
    </script>
       
  3. Change the m.example.com in this code to your mobile URL (for example, if your site was sitename.com, and your CNAME was set up with the alias m, you'd use m.sitename.com)
  4. Replace your existing redirect with this new redirect (or add it to your desktop site, if you don't already have a redirect). You can find a guide on doing this here.

 

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