This help center supports the Legacy platform Dudamobile. As of April 1st, 2019 new sites cannot be created, existing sites will remain live with the same functionality and editor access.

Email support and phone support (for Duda customers on Team plans and above) will be available until September 30th, 2019. Self service customer support will remain.

It’s a Great Time to Go Responsive! - Responsive design is the best way to create engaging online experiences on today’s web. With that in mind, we encourage you to take this as an opportunity to replace your old desktop-only websites and their mobile friendly counterparts with new responsive sites that will work seamlessly across desktop, tablet and mobile.

Setting up the custom domain URL


So, you've paid for a premium site and want to setup your custom domain. To do this, you need to set up the custom domain on Duda, then access your domain provider and create a custom record that points to Duda. This article covers both steps, but for specific instructions for your domain host, click here.


Steps for setting up the "" URL

At DudaMobile:

1. Log in to DudaMobile, choose a site, then open the editor.

2. Go to Redirect under Go Live.

3. At the bottom of the redirect page, check the checkbox next to the text which reads Setup an URL.

4. Enter your custom domain

Steps for setting up the CNAME record

With your hosting provider:

These general instructions will work for most web hosts.  Click here for specific instructions for your hosting provider.

  1. Login to your domain host. This is usually where you purchased your domain from (GoDaddy, 1and1, Yahoo, etc..)
  2. Find the domain management section.
  3. Edit the DNS records of your site. This is sometimes called: Advanced DNS settings, DNS Zone Editor, Domain Name Settings or something similar.
  4. Once editing the DNS records, you will want to create a new CNAME record with the following settings:
  1. Host/Alias: m
  2. Destination/Target:
    Note: If you are setting up a CNAME record for a user, you can use our white labeled Destination/Target:
  3. TTL: 14400 (This option is not always asked for, if they request it, place 14400 in)
  1. Save the settings.
  2. Wait... DNS changes can take up to two days to fully go through, as they must propagate across the internet. Most of the time it happens within 30 minutes, but in some cases, it can take longer.

Final Steps:

Once you've set up your custom domain, you'll need to change your redirect script to match; return to the 'redirect' page in your editor and copy the (newly changed) redirect script into your site per our redirect instructions and you should be good to go!


I need an IP address or @ record to go live

If you're trying to point your domain name to Duda using an IP address or @ record, unfortunately, there isn't one we can reliably provide. The IP address is dynamic, which means it's always changing. Even if you were to get it using a WHOIS lookup, it would eventually change and cause your site to go down.

Instead, to point a domain name to your Duda site, what you need to do is set up a CNAME record in your DNS settings. See here

If your host doesn't allow you to set up a CNAME record for your site, please;

  • use the default domain that Duda provides instead or
  • consider moving to a new DNS host who has more features available.



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