This help center supports the Legacy platform Dudamobile. As of April 1st, 2019 new sites cannot be created, existing sites will remain live with the same functionality and editor access.

Email support and phone support (for Duda customers on Team plans and above) will be available until September 30th, 2019. Self service customer support will remain.

It’s a Great Time to Go Responsive! - Responsive design is the best way to create engaging online experiences on today’s web. With that in mind, we encourage you to take this as an opportunity to replace your old desktop-only websites and their mobile friendly counterparts with new responsive sites that will work seamlessly across desktop, tablet and mobile.

Troubleshooting custom code


You can extend the functionality of Duda by adding custom code to your site. This allows you complete flexibility in creating any site you want, but it isn't something that should be done on any production website without at least doing some more research on coding.

If you've added custom code to your site that's impacting its performance and/or preventing you from editing it, see below for various troubleshooting options.

Restore to a backup

If you created a backup of your site, then this is the best method of restoring your site to a point before the custom code was added.

Even if you haven't created a backup, the editor creates one for you when you publish or enter developer mode. See this article for more information.

Try loading the non-secured version of the editor

Try logging into which will allow you to load scripts that were not embedded via the secure connection.

Access your page HTML to edit the code directly

See this article for more information.

How do I get my custom code to work?

Custom code is very unpredictable. There are many, many factors on why your custom code may not be working, so it isn't possible to say exactly which part of your custom code isn't working with our site builder.

If you need help getting the custom code working on your site, it might be worth hiring a programmer to help you get your code working on your site.



Please Log in as a Pro

Priority Phone Support is available exclusively to Pros. Log in to your Pro account now to see our international support numbers.

Log In
Not a Pro? Purchase a Pro plan!