This help center supports the Legacy platform Dudamobile. As of April 1st, 2019 new sites cannot be created, existing sites will remain live with the same functionality and editor access.

Email support and phone support (for Duda customers on Team plans and above) will be available until September 30th, 2019. Self service customer support will remain.

It’s a Great Time to Go Responsive! - Responsive design is the best way to create engaging online experiences on today’s web. With that in mind, we encourage you to take this as an opportunity to replace your old desktop-only websites and their mobile friendly counterparts with new responsive sites that will work seamlessly across desktop, tablet and mobile.

Duda Mobile Help

Element from desktop site isn't working

Issue

  • Content from my desktop site isn't being imported correctly
  • A feature from my desktop site isn't being imported correctly
  • An element from my desktop site isn't being imported correctly

Solution

If the issue is that a feature that was on your desktop site isn't working on the DudaMobile site during the import process, it means that we were not able to import the code that makes up that element correctly.

In order to get that element working again, it's recommended that you either:

  • Recreate it using the HTML widget 
  • Have that link go to the desktop page directly (do not mobilize this page)
  • If the element is too complex, consider hiring a pro to help you code this into your site

 

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