This help center supports the Legacy platform Dudamobile. As of April 1st, 2019 new sites cannot be created, existing sites will remain live with the same functionality and editor access.

Email support and phone support (for Duda customers on Team plans and above) will be available until September 30th, 2019. Self service customer support will remain.

It’s a Great Time to Go Responsive! - Responsive design is the best way to create engaging online experiences on today’s web. With that in mind, we encourage you to take this as an opportunity to replace your old desktop-only websites and their mobile friendly counterparts with new responsive sites that will work seamlessly across desktop, tablet and mobile.

How to troubleshoot CNAME record


There are sometimes issues that can happen when setting up your CNAME record. See below for instructions on how to fix them.


  1. Go to your
  2. Change the search to "CNAME" record
  3. Enter in the CNAME record you want to check. If you set up a "m" subdomain, enter something like "". If you set up a "www" subdomain, enter "".
    Note: Replace "" with your own domain name


  • Green check marks with "" or "" means that the domain is propagating correctly.
  • Red X's in the results means that the domain is not propagating correctly. Please refer to our going live article for more information.
  • Green check marks with SOMETHING OTHER than "" or "" means you're using the wrong destination value. Please refer to our going article live for more information.
  • A combinatation of Green and Red means that the domains is still propagating. Please wait 24-48 hours before contacting your web host



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