I keep getting the 403 Forbidden screen on my Android mobile. My husband gets my website on his Iphone.
How do I solve this problem?
website: washparkart.com
Date
Votes
7 comments
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theswedishmeatballs I updated my Duda website with my musical performance. Now everyone is getting the 403 Forbidden access on mobile (Smart & iPhone). This is a dissater! It is a DUDA issue! How to resolve???? Who to contact? No answer in HELP. :(
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Paola Hi,
Holly Spraul Ive answered on the ticket.
theswedishmeatballs what is the site URL?
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Holly Spraul Where do I find "the ticket"?
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Paola
Hi,You should be able to search for ticket number "1593079" in your email and see the reply.
As well as logging into support.duda.co and on the top corner click > my activity.
I checked the site on android and iphones can see the Duda mobile only site.
https://www.washparkart.com/
Please provide:
The operating system, OS and browser version your computer is using type of phone, browser and screenshots.
Thanks!
Thank you for contacting Duda Support, however as of September 30th, 2019 Support for DudaMobile has moved to our new DudaMobile Help Center, here where you are now.
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Bruce Shipwash So what did you do to solve the problem? I'm having the same problem on my site.
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Paola Hi Bruce,
I believe the issue is only on android, I was able to go to: inflatablefunsite.com on my iphone XR and it redirects to:
dudamobile.inflatablefunsite.com
Can you tell me a bit more about the android, type, brand and version OS?
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Bruce Shipwash I have a Motorola One 5G UW Model # XT2075-1
Android Version 11
Build # RPNS31.Q1-51-30-9-14
I know it is multiple android devices because I have a automatic text that directs customers to my website. Everyone that says that site isn't working says they have an android when I ask. So I have to send them to the desktop site.
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