Cynthia Sellam
9 days ago
Dear Arthur,
YOUR TICKET WAS NOT RECEIVED.
Thank you for contacting Duda Support, however as of September 30th, 2019 Support for DudaMobile has moved to our new DudaMobile Help Center. There you can post questions to the DudaMobile Community and find answers in our DudaMobile Knowledge Base. To visit the Help Center and Community, please follow this link:
https://dudamobilesupport.duda.co/hc/en-us
To post a question in the Community, follow these easy steps:
1) Click Join the Conversation at the bottom of the Home Page.
2) Select the most relevant topic for your question (such as Getting Started).
3) Click New Post.
4) Sign in or Sign up.
5) Submit your question.
Thank you,
Duda Support Team
Regards,
Cynthia
Duda Customer Success
Explore Duda Community, home of the League! Connect with other web pros, sharpen your skills, earn exclusive rewards, and much more.
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Arthur Burgess
8 days ago
So, you wrote me back to tell me where I can get a response??? Instead of answering my question??? I guess it is time to find another mobile site provider...What POOR customer service!!! This will be posted to both my FB and IG where I have a few thousand followers...
Cynthia Sellam
7 hours ago
Hi Arthur,
I can understand your disappointment but Duda Support is not familiar with Duda Mobile since it's two different products. We have never worked on this product and have absolutely no knowledge about it.
This is the reason why you were redirected to Duda Mobile Support.
Did you manage to resolve your issue?
Otherwise, I'll try to contact Duda Mobile Support for you.
Let me know,
Regards,
Cynthia
Duda Customer Success
Explore Duda Community, home of the League! Connect with other web pros, sharpen your skills, earn exclusive rewards, and much more.
Check out Duda University! Free on-demand online education resources and certifications to help you improve your knowledge and grow your business.
Arthur Burgess
a few seconds ago
This is most certainly NOT customer service! No one has even bothered to call the customer to iron out the issues. What do you get paid to do???
