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Mobile Site not working on Android devices

My website WWW.INFLATABLEFUNSITE.COM is not working on android devices. I have my website through yahoo small business with duda mobile as the mobile site. However while the site works on apple devices it is not working on android devices which is losing me a lot of customers. Please advice me what to do to fix this problem. It has been ongoing for 2 months. I have contacted yahoo multiple times but they say the problem is on the duda mobile side.

 

2 comments

  • 0
    Avatar
    Paola

    Hi,

    After checking, we see this is a site under yahoo and not dudamobile.
    Please let me know what Yahoo explains.

    dudamobile.inflatablefunsite.com

     

    Also, you can try to re-add the redirect script:

    https://dudamobilesupport.duda.co/hc/en-us/articles/360019650674-Redirect-Yahoo

     

  • 0
    Avatar
    Bruce Shipwash

    Here is yahoo's response below:

     

    Hello Daniel, 

    Thank you for your patience with this process.

    We're sorry to hear that your mobile site pages are being blocked on android devices, but we're happy to assist you with this issue where we can.

    It seems that you DudaMobile  pages are not loading securely. I'm afraid to say that this will requires activating SSL on the Duda servers and this will need to be done on their end. The help page below is instruction for requesting assistance from that service:

    Where can I get more help with DudaMobile Premium features?
    https://help.smallbusiness.yahoo.net/s/article/SLN20319 
     
    If you should encounter further issues or have additional questions, please feel free to reply and let us know.

    Thank you again for your patience with this process. We appreciate your business and look forward to assisting you in the future.

    Regards, 

     Aaron 

    Verizon Small Business Essentials Support 

    Edited by Bruce Shipwash
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