My website is: https://carpet-cleaning-ottawa.ca - Every time I am trying to access the website from a mobile device it gives me an error?
However, the Desktop site is working fine but the mobile is not working. PLEASE ADVISE URGENTLY what i should do in order to resolve this issue, as you can see the desktop site does have https?
Do I need to add redirect code? how to resolve this issue? PLEASE HELP!!!
If so where i need to place the redirect code for duda mobile site?
Thanks
@ahmad hello!
HTTPS/SSL is not compatible with our legacy mobile-only website builder, but is free to add in our responsive website builder.
If you need SSL for your mobile-only site, I highly recommend upgrading to our responsive website builder. Here's a walkthrough:
https://support.duda.co/hc/en-us/articles/360042436454-Responsive-Website-Builder-Walkthrough
For more information on how to add SSL to responsive sites, see this:
https://support.duda.co/hc/en-us/articles/360042436654-Add-SSL-or-HTTPS
From my iPhone accessing : carpet-cleaning-ottawa.ca opens: m.carpet-cleaning-ottawa.ca correctly.
If you have any questions, let me know.
Regards,
Hi Paola,
But my mobile website is already upgraded?
Please advise?
Yes, it is:
Thu Jan 10 16:52:00 UTC 2019 Thu Jan 10 16:52:00 UTC 2019 CHARGE OK PLIMUS 159.0
and the script was added, and the site redirects on mobile.
What is the issue?
| <script src="http://static.mobilewebsiteserver.com/redirect.js" type="text/javascript"></script> | |
| <script type="text/javascript">Mobile_redirect("http://m.carpet-cleaning-ottawa.ca");</script> |
The issue how to have our website to have https://, right now it shows "Not secure" when I am browsing from mobile?
As mentioned above on my first reply,
"HTTPS/SSL is not compatible with our legacy mobile-only website builder, but is free to add in our responsive website builder."
Thanks Can you show me how to add it from website builder? I went there and I didn't see any thing related for creation of SSL or any thing?
You will NOT be able to SSL secure the MOBILE-only site, using the MOBILE-only builder.
HTTPS/SSL is not compatible with our legacy mobile-only website builder, but is free to add in our responsive website builder.
If you need SSL for your mobile-only site, I highly recommend upgrading to our responsive website builder. Here's a walkthrough:
https://support.duda.co/hc/en-us/articles/360042436454-Responsive-Website-Builder-Walkthrough
For more information on how to add SSL to responsive sites, see this:
https://support.duda.co/hc/en-us/articles/360042436654-Add-SSL-or-HTTPS
I'm having the same issue. This is absurd that there is no contact number to call or someone to speak with to fix this issue!!!
Yahoo said they don't even have a number to call? And duda is there at my webhost edit page? Many people use their phones now!! They should be able to see our sites on their phones not just on their computer especially when we PAID for the upgrade. My Business site name is www.johnhartsirrigationinc.com
Would be nice to be treated like a valued customer duda mobile.
Hello Angela,
What is the Duda account email?
I am unable to locate the account in Duda to check:
- https://www.johnhartsirrigationinc.com/
- No redirect script on desktop HTML site
- SSL not available for duda mobile only sites.
HTTPS/SSL is not compatible with our legacy mobile-only website builder, but is free to add in our responsive website builder.
If you need SSL for your mobile-only site, I highly recommend upgrading to our responsive website builder. Here's a walkthrough:
https://help.duda.co/hc/en-us/articles/115005390668-Responsive-Website-Builder-Walkthrough
For more information on how to add SSL to responsive sites, see this:
https://help.duda.co/hc/en-us/articles/228073967-Add-SSL-or-HTTPS
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